Sales Policy for Cartopunie

Effective Date: December 26, 2024

Welcome to Cartopunie! We are committed to providing you with high-quality home appliances including Refrigerators, Air Fryers, Washing Machines, and Robot Vacuums & Mops. Our goal is to ensure your satisfaction with every purchase while offering a seamless and secure shopping experience. Please take a moment to review our sales policy, which outlines the terms and conditions for purchasing from Cartopunie.

1. Product Availability and Pricing
At Cartopunie, we strive to offer a wide selection of high-quality home appliances. However, product availability may vary depending on demand and stock. Prices for our products are listed on our website, cartopunie.com, and are subject to change. We make every effort to maintain accurate pricing; however, in the event of a pricing error, we reserve the right to correct any discrepancies. If there is a price change after your order, we will notify you before processing your purchase.

For any inquiries about product availability or current prices, feel free to contact us via our hotline at (419) 653-4285 or send an email to info@cartopunie.com.

2. Order Processing and Shipping
Once you place an order with Cartopunie through our website, cartopunie.com, we will send you a confirmation email outlining your order details. Orders are typically processed within 1-2 business days, and we strive to ship products within the shortest time possible.

Shipping fees are calculated at checkout based on your location. We offer standard and expedited shipping options. You will receive tracking information as soon as your order is shipped. For any shipping inquiries, please reach out to our customer support team at info@cartopunie.com or call (419) 653-4285.

3. Payment Methods
We accept a variety of secure payment methods for your convenience. These include major credit cards, PayPal, and other online payment solutions supported by our website, cartopunie.com. All transactions are securely processed to protect your sensitive information.

Please ensure that all billing information provided during checkout is accurate to avoid delays in processing. For assistance with payment issues, feel free to contact our customer service team at info@cartopunie.com.

4. Returns and Exchanges
We want you to be completely satisfied with your purchase from Cartopunie. If, for any reason, you are not satisfied with your product, we offer a return and exchange policy within 30 days of receipt. To initiate a return or exchange, please contact us at info@cartopunie.com or call (419) 653-4285.

Returned products must be in new, unused condition and in their original packaging. Once the return is approved, you will receive instructions on how to proceed. Please note that shipping costs for returns are the responsibility of the customer, unless the product is defective or damaged upon arrival.

5. Warranty
Our products are backed by manufacturer warranties. The length of the warranty varies by product. Warranty details will be provided with your purchase, and in case of any defects covered under the warranty, we will assist you in arranging a replacement or repair. For more information on warranties, please refer to the product page on our website, cartopunie.com, or contact us directly at info@cartopunie.com.

6. Customer Service and Support
Our team is dedicated to providing you with exceptional service. If you have any questions or concerns about our products, your order, or any other inquiries, please do not hesitate to contact us. You can reach us by phone at (419) 653-4285, by email at info@cartopunie.com, or visit us at our location:

Cartopunie
15630 County Y Rd #B
Y New Bavaria, Ohio (OH)

We are here to ensure your shopping experience with Cartopunie is as smooth and enjoyable as possible.

7. Privacy and Security
At Cartopunie, your privacy and security are our top priority. We take all necessary steps to protect your personal and financial information when you make a purchase. Our website, cartopunie.com, uses encryption to secure your data. Please refer to our Privacy Policy for more information on how we handle your personal data.

8. Contact Us
If you have any questions about this sales policy or need further assistance, don’t hesitate to contact us. We are here to help!